1. The collection and usage purposes of Personal Information
1.1 We may collect and use Personal Information from or about you as may be necessary for the following purposes:
A. for the conclusion and performance of a contract, including provision of services/products, the management of a contract, and the after-sales service of provided products/services;
B. for the contact necessary for providing services/products (including the case of requesting delivery agencies to deliver products, etc.);
C. for providing information on services/products and other information related to our business activities;
D. for the consideration and development of new services/products;
E. for the billing and credit protection of charges concerning services/products (including the case of requesting a credit company for a credit card payment, etc.);
F. for market research (including collection of Personal Information of participants of customer surveys), and other researches or surveys;
G. for business analysis and purchasing data analysis (including conducting marketing researches and surveys);
H. for sales promotion and other similar activities;
I. for the conclusion and performance of a contract with business partners, and the management of a contract;
J. for receiving and responding to your inquiries and requests;
K. for ensuring security of our customers; and
L. other purposes reasonably related to the foregoing uses.
2. Disclosure of Personal Information to third parties
2.1 We may disclose your Personal Information to third parties for the above-mentioned purposes stated in paragraph. We will obtain your consent if we use or disclose your Personal Information to third parties save where we are not required to obtain your consent under the applicable law which includes the following situations:
A. where the laws or regulations make such disclosure necessary;
B. where disclosure is required to respond to an emergency that threatens the life, health or safety of you or a third party, and when it is difficult to obtain your consent; or
C. in which there is a need to cooperate with a government organization such as a law enforcement agency or a public agency in furtherance of their duties as prescribed by laws and regulations, and when there is a possibility that obtaining your consent would interfere with the furtherance of the duties.
2.2 We may, in accordance with the applicable law, transfer your Personal Information to and jointly use your Personal Information with our trustees/outsourcee of the business (including the group companies of East Japan Railway Group (including East Japan Railway Trading Company and East Japan Railway Company), AnyMind Japan Co., Ltd, and Shipping Companies) for the purposes set out in paragraph 1 above. We may also keep and manage your Personal Information at our headquarters in Japan. Accordingly, we may transfer Personal Information from Japan to Singapore, or from Singapore to Japan, and in such case, we shall ensure that such transfer is effected in compliance with the APPI, the PDPA and all other applicable laws.
3. Procedures of management of Personal Information
If you request for access to, correction, addition, cease usage, or deletion of your Personal Information held by us, we will deal with the request after going through the necessary identity confirmation procedures within a reasonable time period, and in accordance with the APPI, the PDPA, and other applicable laws or regulations. We may also charge a reasonable administrative fee for such a request where permitted by the applicable law. Please note that, in that event that you request for us to cease usage or deletion of your Personal Information, we reserve the right to cease our provision of services to you if permitted under the applicable law. If you wish to make a request for access to, correction, addition, cease usage, or deletion of your Personal Information, please contact us by the methods mentioned below.
4. Data Protection Officer
E-mail for Personal Information, etc.
To: East Japan Railway Company Singapore Representative Office
20 Anson Road, #11-01 Twenty Anson, Singapore 079912
1. What is a Cookie?
A Cookie is a file created on your device when you visit a website. It contains information sent from the website you visit.
By using Cookies, a website can identify your browser when you return to the same website you visited before, which makes it more convenient to use the website by skipping the input of the same information to the website.
2.2 Keeping session state
2.3 Restricting actions
2.4 Analytics and performance improvement
We use the “Shopify” platform. For the retention periods of the Cookies which we use, please refer to the following URL (https://www.shopify.com/legal/cookies).
Authentication Cookies are used when you log in to our Website.
5. How can I disable Cookies?
You can disable the Cookies at any time by changing the settings of Cookies of your browser. How to change the settings is different between each browser. Please refer to the support page of each browser. The followings are the URLs of the support pages of browsers majorly used.
Internet Explorer: https://support.microsoft.com
Please understand that if you disable all the Cookies, some of the functions of a website may work improperly, services which need authentication may not be provided, and there may be limit of using services on the Internet.